In today's data-driven landscape, essential insights are hidden embedded in every client interaction. Leveraging the power of machine intelligence (AI), businesses can now efficiently interpret call transcripts to reveal meaningful business intelligence. AI-powered tools can identify customer opinions, highlight key themes, and even predict future … Read More

HMRC's Code of Practice 9 (COP9) outlines the framework for how companies can effectively resolve tax issues with HMRC. It provides a comprehensive process for managing these matters, aiming to attain fair and just outcomes for both parties involved. Fundamental elements of COP9 include: Communication with HMRC through formal channels. Durations… Read More